Although my surgery had complications Dr. Wu explained everything so could understand
Always on time to attend to appointment. . That's a plus.
Dr. Wu is excellent! As I stated in more detail in my initial statement.
Dr Wu is extremely efficient.
I sure wish Dr Wu had a double so that when we finally move back to Kentucky I would be sure that I鈥檓 getting great care for my many issues with pain.
Dr Wu is the best of the best.
Dr Wu and his office staff sere excellent
The BEST!!!
very good, they are amazing.
Excellent
My first visit with him so I can't rate at this time. He came highly recommended
I can manage my pain because of Dr Wu. Thank God for him.
If I had a choice I鈥檇 have one of the staff come home with me forever lol that鈥檚 how wonderful they are at what they do at holy cross for their patients.
Answered all my questions
They are all great
Friendly, kind and professional
Dr. Wu is quick but he knows what he's doing.
Dr Wu is the best!!
Very caring and professional
I was totally happy with this doctor and his staff, nothing negative to mention.
Very good
The staff is always carrying and concerned. I always feel very well taken care of.
THANK YOU - I appreciate you all 馃檹馃徏
Dr. Wu is the best Dr. I ever had i don't have any words of appreciation, thanks to him I don't take so much medicine.
Everyone was Excellent !!!
Excellent
Holy Cross the best !
Excellent expertise.i feel grateful to all practioners
Dr. Wu is the best
Todos Exelentes
Im so happy to have Dr Wu and his staff treating me
I chose Dr. Wu as my new provider of pain management recently and despite the red tape due to insurance/Holy Cross, he is worth maintaining as my new provider in this area especially due to my chronic health conditions which can be very difficult to live with and manage
I wish I could give a higher score for the amount of time Dr. Wu spent with me. I was extremely impressed with the thoroughness of his examination and with his explanation of how he planned to proceed..
Just the best practice I鈥檝e been to in the Holy Cross family
Nurses were fabulous too!!
Overall good experience above expectations
There鈥檚 a group of people working together to make sure that you feeling better
he really is outstanding in many ways
Very caring and professional and very knowledgeable
He mostly was not facing me and was in computer and asked about intracept procedure and I said we never discussed this before and he scrolled thru computer and then said he didn't see that we ever did then he checked on my complaint about pain I am getting in groin area on both sides with certain movement I thought maybe hip problem he said he didn't think so and then said we could try this but it might be 1-3 months to get it approved and then said wait here I need to sign a form someone then came back with brochure and paper to sign which I didn't receive copy of, just totally different from my resent visits almost like you'll have to wait another 3 months to get any pain relief left feeling very lost
I am so grateful I don鈥檛 know where I would be without Dr. Wu
Cannot say enough about Dr. Wu and his staff
Dr. Wu is exceptional!
I feel so safe with Dr Wu and his team
Exceed my expectations
All good thanks
God Bless Dr. Paul Wu and his team.
Yesterday was the first time ever that I had to wait for almost 2 hours.
Thorough and careful to share various options open to me. Also, he clearly wanted to try less invasive treatments first
Dr Wu listens and is extremely knowledgeable!
Dr Wu was very concerned with my pain condition and remediation of that pain
Wonderful experience every visit!
Always curteous and caring
Long wait for the doctor back in the examining room
Dr. Wu and his staff are exceptional!
Would highly recommend Dr.WU
So far everything is going well.
Very thorough and conservative. Dr. Wu did not rush to invasive intervention.
Dr wu and staff are excellent
Thank you
Never rushes always kind and considerate.
Dr Wu鈥檚 Staff were Exceptionally Kind and Caring.
I hope he is going to.be around for as long as I need him or if we get new safe technology.
I was confident in his diagnosis and treatment
Dr.Wu is outstanding I am so greatly thankful to have him as my doctor, thanks to him i gave up a lots of medication
Very pleased with the appointment and treatment
Provider gives excellent care
Dr.Wu is the best. He is highly skilled, and I am assured I am getting the best treatment. It is scary getting anything done to my back but I am at ease with Dr. Wu. Thank you so much.
Excellent
clean facility , very knowledgeable Dr
He explained everything to me in a way I could understand.. He was very thorough.
Came up with a plan and areas to address with insurance
Nothing more to add at this time
So far So Good
Dr Wu is a great doctor. He takes the time to explain how to move forward with the plan discussed.
Always on time!
Dr. Wu is awesome, he listens and lets you help in making the right desicions on your treatment.
Dr. Wu is very understanding and really works to help you with your problem.
Outstanding
Dr Wu & staff are very polite, kind, caring & Professional!!! They take excellent care of Everyone!!!
Dr Wu has perfect medical skills & he never ceases attempts to further provide better or longer pain relief. I'm pleased he always interacts with me per my requests & he answers all my questions.
They are the very best!
Los felicito. Siempre son los mejores
He was very gentle... talk you through the procedure and I had really appreciated that.
just perfect 馃憤馃徏
Great
My appointment was 3:00 PM. I checked in online. The email said to arrive at 2:45PM and my appointment was 3:15. I finally saw the doctor at 4:30 PM. I was also informed that the doctor was running late. I felt as there was no concern for my time and patients are scheduled to close together.
Dr Wu is always prepared and never rushes.
So far at time, things are being done well, no complaints at this time....
Again a great doctor and medical team
Excellent and caring
Love Dr. Wu. He saved my life when I originally came to him
The staff and doctor are very helpful especially for ederiy people
Dr Wu has a dry sense of humor and a bit of a quiet bedside manner at first. But once you start talking to him he warms up quickly and can be quite funny at times
Dr. Wu listened to my issues and then examined both of my concerns before advising me as to what I need to do
We waited over an hour after appt. time
Doctor was patient and professional i was very comfortable
Genius, highly skilled, friendly.
Even though short staffed, they got the job done wel.
Dr. Wu is an awesome doctor and his staff as well. Thank you
Dr, Wu was worth waiting for; a wonderful caring doctor who addressed my pain...and fixed it!
I've been with Holy Cross for almost 20 years but the Gallagher practice. Being recommended to pain management is a big step for me. I hope to be taken seriously and to be treated with respect and compassion. I want to be helped in my quality of life because I myself as they are I'm very busy and expect to be respected as I respect my provider.
The first question cut off & didn鈥檛 give me a chance to say how OUTSTANDING Dr Wu is with his knowledge, expertise, kindness & care!
Dr. Wu is great!
I鈥檓 sure the provider heard about pain all day long but this visit he actually checked my range of movement which he had never done before
Keep doing what is in the best interest of his/her patients.
He was very late for my procedure
Dios les pague a todos. 馃檹
Highly recommended
I like Dr. Wu. He's very professional and helps me feel better.
Dr Wu is very compassionate. Iam lucky to be his patient
Very satisfied with the provider.
He is knowledgeable, definitely knows what he is doing and I trust him.
Dr Wu great Doctor
He has been the best Doctor I have seen so far with my prolonged problem with my shoulder pain and to find out the problem through the M.R.I. and get to the root of the problem that hasn't be resolved.
Dr Wu is the best!!!
I do not believe Dr Wu cares about his patients. I had to get another MRI and he did not explain to me the reason. After the test at the ER he made no attempt to speak with me. It was like a non-person. I am still in major pain and I was not told what to do on Monday if the pais was not better. All of my doctors are Holy Cross doctors and I never been treated like this. I would like a phone call from the person reviewing this survey bc I am still in so much pain and discuss the visit.
Dr. Wu is absolutely far and away one of the finest physicians I have ever encountered. And I have known many.
They鈥檙e always terrific and compassionate
I saw Dr. Wu, not a PA. Dr. Wu always has your interest as number one.
I am grateful to be under Dr. Wu鈥檚 care
Dr. Wu, 3 words to describe him. Kind, caring, professional!
always been treated good by him.
I didn鈥檛 finish my first comment so I鈥檒l finish here we traveled from Orlando just to see wonderful Dr Wu! He is brilliant & he thinks of other treatment that helps where other physicians don鈥檛.
He is EXCELLENT and trustworthy!!
Excellent help. Very trustable group.
VERY, VERY AMAZINGLY SOOOOO SPECIAL BLESSED HAPPY
He is extremely thorough and takes his time with his patients. I never feel rushed. He makes sure I am comfortably numb before proceeding with my treatments.
very good Experience every time I go there
I'm putting my trust in Dr wu with my problems
Dr Wu always goes that extra mile to provide the best treatment possible
Your staff/providers are excellent at their jobs. Its your phone system that is impossible to deal with. Very bad.
Dr was clearly over scheduled on the day of my procedure and running very behind. Arrived at 3:00 for 3:15 appt, yet wasn鈥檛 taken into the procedure room until after 5:00pm.
my provider is very good
Courteous ,Polite ,Confident
Dr Wu is very helpful in finding solutions & treatment.
I found Dr. Wu to be clear, concise and on point
Dr Wu is very kind, patient and is always concerned about his patients health!!! I highly recommend him to everyone
Excellent care
ALL WERE VERY ATTENTIVE.
Informative
So grateful
So thankful that Dr. Wu along with his staff are now leading my treatment plan in an effort to relieve my pain
My primary care Doctor is also with Trinity and his office on all levels is a 10 plus. You really need to address the scheduling issues in Dr. Wu's office.
He is too busy and needs additional assistance.
everything was good
Very good and especially the forethought for future treatments
Every body was professional
Top notch
Whole staff very good and helpful
Great Doctor
Dr Wu is very knowledgeable, courteous, patient,and professional.
all are thorough in their work. The place is clean and well kept. Good hygiene cleaning after patients.
Everyone was wonderful.
Being patient with the industry standards, I am pleased with their professionalism in applying there progressive care!!.
would tell others about Dr Wu if they need help with pain.
NOT AS PAINFUL AS I THOUGHT NURSE AND DR TREATED ME WITH GENTLE HANDS
Thank you for undoubtedly caring for your patients It is appreciated more than you know!
As good as a medical experience as could be had in every way.
Excellent provider but hindered by Medicare Rules/Restrictions and he is so very busy.
Could not have asked for a better experience!
Again everything was good.
Even on my first visit Dr. Wu showed me my multiple back problems with various tests I had. I trust him completely. Dr. Wu is incredible he is so skilled
I like Dr Wu very much
good
Outstanding
Superb.Excellent.Professional.Accessible. Staff is rates same as well.
Always a pleasure!
I hope to continue spine treatment with Dr. Wu.
Dr. Wu and his surgical staff are beyond excellence.
Excellent
Dr. Wu is so thorough and professional. I feel very safe under his care, especially with procedures involving my spine.
Dr Wu is professional, caring and explains procedure
Will recommend to friends
Great experience
Dr.Wu is very good 馃槉
He's a very professinal Dr.
Amazing staff
Appreciate everything he does for me
Stellar care by Dr. Wu
Dr Wu takes time to listen and address my pain concerns. Excellent doctor!
The whole process went smoothly.
I鈥檝e been a patient of Dr. Wu鈥檚 for many years and wouldn鈥檛 even think of changing to another doctor.
Everything went well
Staff, very courteous doctor, very professional
I don鈥檛 know how I could function without these people who seem to know and understand me, myself and I and my situation.
Dr Wu is extremely knowledgeable with all the latest Technologies and procedures
I highly recommend Dr Wu for true pain management and is very compassionate
Every doctor in this practice is superb. I鈥檝e used Dr. Wu, Dr Lovey and Dr. Cope. FABULOUS!
I've had a positive experience with all the providers at Holy Cross/Trinity Health except for Dr. Wu. Being 52, I've encountered both excellent and not-so-great healthcare professionals. Unfortunately, in my opinion, Dr. Wu falls into the latter category and doesn't meet the standards of a good provider.
Dr. Wu is an excellent doctor and genuinely cares about his patients
Everyone Knows Me Since 2008. We Are Like Family!!
He is personable and a good sense of humor making it easy to talk to.
great job so far
Understands pain
Dr. WU was helpful, knowledgeable, and gave me great confidence that he understood my problem and could help me
Very attentive & clear!
Dr. Wu and his complete staff was helpful and courteous
DR WU spent quality time with me and showed me my pictures from mri and explained everything to me with my next treatment options
Overall a pleasant experience with a great attitude about helping me
Always pleasant and informative and helpful
I felt safe and in good hands and was encouraged to reach out if my conditions worsened.
Love dr wu and his entire staff
It seem as though he cares how you feel- comfort level.
Great doctor !!
Professional
Very pleased
He helps me to live an ok life. Thank God I found him
I cannot say enough about how pleased I am with the treatment
Dr. Wu never rushes with me.
I have suffered with back pain since I was 15. With Dr. Wu's expertise in pain management I am living WITHOUT BACK PAIN.
Please stay the caring staff you are!!
All individuals i encountered treated me like a high end hotel guest. There was no feeling of being rushed.
Initial consult and followup - we both asked alot of questions concerning my care.
THANK YOU 馃檹馃徏
Dr. Wu is the real deal. I have 150% condidence that I have the best doctor in his field.
Dr. Wu is very patient and explains things to is patients to make them more comfprtab;e and to calm them.
I can also depend on him to take the time to answer any questions I have
Me dan mucha confianza
like the dr, answers questions
Dr. Wu is simply the best!
Very good experience. Dr. Wu takes time to show MRI and explain exactly what I was seeing. He also explained what procedure might be most beneficial.
Staff very helpful. Doctor awesome
Easy to communicate with does not feel intimitated to ask questions.
Excellent
Without question one of the best pain specialists I've seen in my years of being treated for pain issues. Dr. Paul Wu is a stellar practitioner that should be commended for his genuine care of patients like myself and the great standard of care I've been so fortunate to receive from him.
The treatment plan outlined going forward was explained to my satisfaction
The whole experience felt like a cattle drive
I find that Dr Wu is very good and knowledgeable in his field. He also has a very caring staff.
Professional, courteous, skilled, friendly, & informative..
Other physicians at HCH could learn from the example Dr Wu makes with caring for his parents
Hope that Dr Wu will get my back pain under control
Excellent care.
Doc Wu explained things in a way i could understand -- appreciated his knowledge although it's not the answers i was hoping for - he did a great job.
Thank you all , you were wonderful . I will be back soon . Thanks Dr. WU
Dr Wu and his staff treat their patients with Professionalism, I always feel like they care more about me and my health than just the money they are being paid.
Very kind, caring and thoughtful and the most important one empathy
I鈥檝e been with Dr Wu before and he is excellent at his work
Everyone is always nice and helpful here
Dr. Wu., Actually listens and does everything he can to help.
A very thorough examination;
Excellent
Dr. Wu is waiting to review the x-rays I had taken, at that time he will be better able to recommend a procedure that will hopefully work.
I already recommended a friend to Dr. Wu
excellent Dr
Follow up appointment need to move up, not enough pain meds provided
overall satisfied with Dr. Wu pain is being managed.
Dr Wu is excellent. The 2 hour wait to see him was iintolorable
Thanks to Dr Wu for helping me and finding out my issues.
Excellent doctor and team.
Dr. Wu and his staff are the best!
I鈥檓 grateful for the pain relief I鈥檝e received from Dr Wu
Dr Wu really cares He listens and helps fix the issue's
Well done
Thorough and good listener.
Dr Wu is a great doctor and has helped me with my pain management issues .
The doctor came in, had 2 people in the room with him, one was typing like 100 words per minute, the other was a trainee, I believe if he was not distracted with having these other 2 in the room he could have focused more on me!
I am happy with this Doctor I'm walking a lot better since coming here.
馃憤
Dr. Wu listens and cares about his patients.
His level of expertise is outstanding.
svery good service
Excellent Doctor
Dr. Wu is an extremely competent physician - attentive, knowledgeable, and empathetic.
Excellent! I鈥毭劽磛e put hopes that we are able to get me to a
I really like Dr Wu! I think he is definitely a great physician
Improving wait time would be great. I鈥毭劽磎 very pleased with the care I receive from Dr Wu!! I hope he stays with you for many years!!!
I trust Dr Wu. He is a very knowledgeable person in his field.
He listens to my concerns and addresses all questions
my experience ,no complaints
Kind, understanding
My 2nd surgery didn't go as planned and he didn't have the equipment available to fix the problem, necessitating another surgery.
All good!
The best doctors!!
I鈥毭劽磎 so blessed to have a Dr Like Dr Wu on my side!
Nice Dr. but could not cure me
DR WHU ,THANK YOU FOR THE MEDROL PACK ,,,, IT WORKED SO WELL
Five star doctor
Consistent, superior care.
Dr. Wu is exceptional - competent, knowledgable, compassionate.
Brilliant analyses of my problem
I would recommend Dr.Wu to everyone
Good communication from the Dr. And staff
I will not change my Dr. Wu for anyone else THANKS to him i could be free of pain and go on with my life
Will continue to see Dr Wu
Front desk staff 鈥毭劽篺orgot me鈥毭劽� for over two hours even though I had signed in, completed forms and enquired about the wait. The doctor himself was excellent
I had a great experience.
Nice doctor
I truly appreciated having this provider.
Sometimes I feel like the certain areas of concern to me are secondary to them.
He appears conscientious and knowledgeable. Noticed symptoms other doctors didn't.
I was impressed with the physician's time he spent with me and answered my questions.
Very well.
Very satisfied.
Excellent.
*Dr. Wu is always ready for me. This visit no exception. He listens and when I leave I feel better and hopeful knowing I am getting the best treatment for my complicated problems.
*Dr. Wu was fantastic and I think he discovered my issue.
Excellent.
Very knowledgeable.
*Dr. Wu tries very hard to help with pain. He is excellent.
OK. Did not understand some answers.
*Dr. Wu is obviously quite intelligent and knowledgeable about his specialty but not very friendly.
Things went well.
We discussed what would happen next in my treatment.
*Dr. Wu does not rush your care. He takes his time and moves forward to help you heal w/proper procedures in the proper time.
I cannot think of anything at this time everything was fine went smoothly and I had a very good visit with the doctor
He is caring, never rushes, listens - a gift from God.
Dr Wu cares about my condition and is top in his field
Everything went fine on time, visit & medication refills. Very good office & *Doctor Wu.
Always respectful & concerned re: my needs & concerns. Knows my history.
Physician visit was just fine as always is with this provider who treats patients with respect and has concern for their needs.
Dr Wu is an extremely compassionate and very competent Dr. He is one of the most experienced physicians I have met and My father was a physician. If I bring something up that he isn't familiar with he will look at the research. Appreciate how he is always careful to do no harm.
Professional and satisfactory
He was very nice and listened patiently. I have multiple issues I need him for my back & my knee.
Respect *Dr. Wu excellent dr.
Very informative of my condition.
Excellent! Dr Wu had taken care of my lower back pain from 2011 to 2015, and since then his treatment worked 95% effectively until the present. My visit is wear and tare with aging.
Very friendly and focused on the way to do it.
Dr Wu is a great doctor... THANK GOD I HAVE HIS EXPERTISE HELPING ME WITH MY BACK ISSUES
Very good
He took his time and was thorough. Explained things so I could understand it.
Dr Wu was casual and assuring.
They good in what they do.
Dr. Wu understood my concerns of the issue and if I wanted to try another path of treatment for a short time he and agreed and when his nurse calls to set up my next appointment, I could decide whether I had improved enough to not need the appt or if I wanted to go to the next procedure.. I appreciated all his knowledge with my issue and his explanation of how he would go about it.
Perfectly perfect
I've had *Dr. Wu back in 2018. There was a big improvement in my wait time this visit.
Very happy so far only 24 hrs. -
The doctor took time with answering my questions
DR. WU IS THE BEST SPECIALIST I HAVE EVER SEEN. I HAVE BEEN GOING TO HIM FOR 10 YEARS NOW AND AM COMPLETELY FULFILLED WITH HIS SERVICES. IN A NUTSHELL, HE IS AWESOME.
When I finally see the physician, I am usual satisfied with the visit.
This was my first visit with this physician. I am waiting for a follow up visit in August.
Dr.Wu is very professional and has helped me a great deal.
Dr. Wu is an attentive and well trained professional
I have full confidence in Dr. Wu and have recommended him and the Holy Cross team to many friends and family.
Excellent, *Dr. Paul Wu has tried very hard to make me feel better.
Excellent.
The physician is awesome!!!
*Dr. Wu was trying a new approach to my illness. It seems, it is working!!
This doctor has a terrible 'bedside' manner. Re.: my tendon issue he said 'some people aren't meant to be healthy meaning I should give up my sports!
Excellent.
Dr. Wu was accompanied by a resident. Both were very nice and thorough. Dr. Wu was easy to talk to and answered all of my concerns.
Very good experience. I would highly recommend *Dr. Wu.
Did not see him after procedure.
Very professional.
very professional
dr. very informative and we TALKED-- much appreciated
Good experience with provider and information provided.
I am always please and happy with my *Dr. Wu and staff. Will never give up on them. They are the best.
